1Submit your deletion request

Send your request to contact@upnext.io using the email address associated with your Upnext account.

Use the subject: “Upnext Data Deletion Request”

2Identify the relevant account

Include enough information for us to identify the relevant account or workspace. For security, we may request additional verification before processing the request.

Security:Never include your Facebook password, Page access token, or other sensitive credentials in your request.

3Information that may be deleted

Depending on the account and the request, deletion may include eligible stored Page access tokens, connected Page records, publishing metadata, tracking-link data, workspace information, and other account-related data.

4Disconnecting Facebook Pages

You may also disconnect Pages or remove permissions through the relevant account or Meta settings where available.

5Retention exceptions

Certain records may be retained when required for security, fraud prevention, billing, legal compliance, dispute resolution, or other legitimate operational purposes.

6Contact

For questions about a request, contact contact@upnext.io.